Fibre or Fibre optic cable is a data transfer cable made of glass optical fibres as thin as human hair that transmits large amounts of information literally at the speed of light.
This is the abbreviation for fibre-to-the-home. FTTH is fibre optic telecommunication service direct to a node inside an individual home or business.
Optical fibre is unique because it can carry a high band-width signal enormous distances. The longer the distance the signal travels on copper or coaxial cable, the lower the bandwidth. Fibre networks can also be upgraded by changing the electronics or using different lasers than increase the bandwidth withouth changing the fibre itself. That's why fibre networks are said to be "future-proof."
FTTH is the most advanced communication system available in the world today, and will be the technology relied upon worldwide to deliver communications in the future. LOGIC Fibre is a true 100% fibre optic connection made directly to your home, which allows us to offer the fastest, most reliable, most capable, highest quality telecommunications products available in Cayman.
LOGIC Fibre provides:
Standard costs for a fibre-to-the-home residential installation is $199, however during the construction phase we are waiving costs for standard installation.
*includes up to 2 televisions and one FUSE router if you choose to purchase one from us.
LOGIC installers will install an Optical Network Terminal (ONT) on the inside or outside of your residence. The ONT will provide both Cable & Internet service. Each installation varies therefore a site survey will be done prior to installation.
In some cases our fibre team will be required to dig a small trench to run fibre directly to your property. However, be assured our goal is to treat your property as if it were our own, and with the utmost respect. Our fibre team take great pride in their work and will leave your home or business in excellent condition.
FUSE Internet requires a Network Interface Card (NIC) installed in a PC/Mac or router – no modem is required. A Category 5 or 6 network cable, which will be provided, is connected directly into your computer or router which connects you to the Internet.
Yes.
To connect to the Internet wirelessly you can use a WiFi router which is plugged into the FUSE Internet connection.
Yes, as long as FUSE has reached your new neighborhood with the fibre cable installation.
You will get the most accurate results when you are connected to the internet via a direct cable from your computer to your cable modem.
Connections which rely on wireless signal strength may have varying results that do not represent the full potential of your service.
Make sure you are connected to the internet directly via your cable modem
Make sure you are not downloading or uploading anything
Close any other programs that are using the internet
Turn off any other computers, tablets, gaming consoles that share your home network
8 Kilobits (Kb) = 1 Kilobyte (KB)
8 Megabits (Mb) = 1 Megabyte (MB)
KB and MB are measurements of data file sizes and storage.
Kbps and Mbps are short for "Kilobits per second" and "Megabits per second" and are measurements of data transfer rates (also known as connection speed).
To estimate how long it takes to download a large file based upon your connection speed, you can use the following mathematical equation: (Convert file size to Mb) / connection speed (in Mbps) = # of seconds to complete download. For example, if your connection speed is 16 Mbps, then you could theoretically download a 2 MB file in approximately one second. (2 MB x 8 Mb) / 16 Mbps = 1 second
There are many variables that could impact your speed when connected to the internet through a wireless network. For example, microwaves, static electricity, fluorescent lights, windows, wall type and thickness, distance, band and signal settings, multiple devices on the same channel, and several other factors can impact the speeds you receive when wirelessly connected to the internet. These WiFi variables can add substantial delay which may result in speed degradation. A wired connection eliminates many of the potential variables of a wireless network, resulting in improved performance.
Yes, for optimal performance, place the wireless gateway or router in:
A central location where client devices will most likely be used
An elevated location, such as a higher shelf, where laptops have a line of sight view
A vertical position
Areas to avoid include:
An area away from other interference sources (such as microwaves, high powered appliances, 2.4 GHz cordless phones or other wireless devices close to other Wireless Access Points)
Avoid installation in basements and next to other Wireless Routers (e.g. XH Router)
An area away from metal objects and surfaces
Against a wall, tucked away in a corner on the floor or behind furniture
Near windows
Close to halogen or florescent lighting
The internet does not operate in direct paths. To reach a Speed Test server, your traffic may not be routed in a direct line to the server's geographical location. This increased distance may result in increased latency which may impact your test results.
Obtain the best test results by trying several different servers.
Yes. With Logic, you’ll enjoy an always-on, always-secure connection that never ties up your phone line.
Logic lets you connect at broadband speeds of up to 1.5Mbps. That’s up to 25 times faster than typical dial-up! Check out our speed demo to see how Logic compares to other Internet services.
The following is a comparison of the average time in takes to download a 3.75MB video clip:
Yes! After you’ve chosen the EasyConnect Internet service plan that’s right for you, you can set yourself up in just minutes. There’s no software to download and no technician to wait for. Check out our installation video.
Your Logic connection is very secure. That’s because Logic’s wireless technology uses OFDM transmission protocol, featuring a design standard that includes secure wireless data transmission. Wi-Fi operates on unlicensed 2.4GHz frequencies, making it vulnerable to scanning and packet interception. WestTel operates at licensed 2.5GHz frequencies. Licensed frequencies and OFDM make for a very secure connection.
Yes as long as a RJ-45 Ethernet port is available the EasyConnect modem will work.
Your service should be “plug and play” but users migrating from dial up services may need to change their Internet Explorer settings.
To do this you will need to go to the Tools Menu in your Internet Explorer browser, and select Internet options before selecting the general tab. In this tab, the connections settings should be set to “Never Dial a connection” or you may be prompted for your dialup settings.
Some customers do experience some interference when using their wireless router. Since Wi-Fi operates in an unlicensed spectrum, it is sharing space with numerous other technologies developed to use this spectrum. In order for your Wi-Fi router to effectively communicate, it must distinguish data signals from other background noise, which can come from microwaves, cordless phones, Bluetooth devices, etc, and potentially even the EasyConnect modem. To reduce interference, simply provide some distance separation between the modem and the router; a couple of feet apart should be adequate. We also suggest using a 5.8 GHz cordless phone to avoid the additional interference that 2.4 GHz phones contribute. As a last resort, you may consider lowering the channel your wireless router is operating in through its configuration.
EasyConnect Internet from Logic is the easiest way to connect to the Internet in Cayman!
With EasyConnect Internet, just choose from one of our service plans and pick up your modem from our offices at Governors Square. There’s no deposit to pay and no need for an engineer to visit your home. Plug your modem into a power outlet, and then into your computer, wait for the modem to connect to our network and you’re ready to start surfing.
See the chart below for standard system requirements:
| Operating System | Microsoft Windows 98 Second Edition or higher, or Macintosh-based operating system |
| Hardware | Ethernet card or USB port- (USB/Ethernet adaptor required) |
| Specifications | Table Cell |
| Standards | IEEE 802.3 (10base-T) RJ 45Network |
| Protocols | IP Ethernet |
| LED Indicator | Integral Signal Strength |
| Power Consumption | 10 watts |
| Electrical Specs | 90-24- VA; 50/60Hz |
| Dimensions | 9.3” x 6.4” x 1.2” (23.5 cm x 16.2 cm x 3 cm) |
No. Your EasyConnect Internet modem is provided at the time of signup without deposit.
Once you have found the room with the strongest signal, place the EasyConnect Internet modem in a location that is convenient for you. Fine tune your modem by pointing the back (the side without the logo) toward a window. Note the number of lights that blink. Then rotate the modem by turning it to the left and right until you identify the position with the strongest signal. If you’d like further assistance, please contact a Customer Care Representative by sending an online support request or calling 745 5555.
Contact a Customer Care Representative by sending an online support request or calling 745 5555.
A Logic Customer Care representative will be more than happy to troubleshoot problems with you, or let you know how to return your modem. You can reach us by sending an online support request or calling 745 5555.
We have a number of plans to suit your needs. Simply go to our Internet Products & Pricing webpage where you can also download and print the rate card.
To make changes to your service plan, please contact a Customer Care Representative by sending an online support request or calling 745 5555.
Every computer that communicates over the Internet is assigned an IP address that uniquely identifies the device and distinguishes it from other computers on the Internet.
A static IP address is a number that’s assigned to a computer by an Internet service provider to be its permanent address on the Internet. Dynamic IP addressing, or DHCP, provides a different IP address each time you connect to the Internet. Dynamic addresses are kept in a pool and are assigned on a first-come, first-served basis.
To add a static IP address contact a Customer Care Representative by sending an online support request or calling 745 5555.
EasyConnect Internet from Logic is the easiest way to connect to the Internet in Cayman! Just choose from one of our service plans and pick up your modem from our offices at Governors Square. There’s no deposit to pay and no need for an engineer to visit your home. Customers are required to pre-pay for two months of service, due at the time of sign-up. Total amount required depends on package selected. Plug your modem into a power outlet, and then into your computer, wait for the modem to connect to our network and you’re ready to start surfing.
You must have the following equipment and meet these system requirements to use Logic EasyConnect Talk phone service:
NOTE: Computer is required to set up and activate the account. It is not required to make phone calls.
The Logic Modem is compatible with PCs and Macs. .
If Logic isn’t available in your area yet, contact one of our Customer Care representatives on 745 5555 to check on any updates.
We use state-of-the-art wireless technology to transmit signals to and from your modem on fully licensed and protected frequencies. Your connection is always on and always secure.
You must be within the Logic service area to receive a Logic signal. It is possible to be within the coverage area but not be able to receive a signal due to unusual geography or to be within the coverage area but not adequately receive signal due to unexpected circumstances.
