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Home > Support > Residential > Billing > Payment & Billing > SERVICES & FEES
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Have a question?

Our Customer Care Team are here to help 7 days a week! Call 745 5555 and speak to a member of our team.

 

Installation

  • Install/Transfer/Reconnect Cable Box-CI$99
  • Install Additional Cable Box (per box installed) - CI$ 50

Service Calls

  • Logic Equipment Failure - FREE
  • Non-Logic Equipment Failure - CI$ 50

Late Payment Penalty

  • Payment after last day of month - CI$10
  • Restart due to disconnection - CI$ 20

Direct Debit/Cheque

  • Insufficient Funds-CI$ 40

Lost/Stolen/Damaged Equipment

  • Cable Box - CI$ 250 & up
  • Cable Card - CI$ 50
  • Remote Control - CI$ 15
  • Power Cord - CI$ 15