Need to know where to pay, how to pay, or have a query about our bill? Here is some useful information that may help.
You can pay your bill at Logic's payment locations at the Television Centre or Governor's Square. You can also register and pay your bill online with Scotia, RBC, Cayman National, and Butterfield. You can also pay at RBC, Scotia, or Cayman National Bank Branches, at any Butterfield ATM, or at any Post Office. And you can also pay by Direct Debit. Click here for our useful Payment Locations Map.
Yes, you can change back at any time by contacting Customer Care. Your statement will include the $2 fee for printed bills going forward.
It can take a few days for payments to be processed when they are made through your bank. To avoid any late fees when paying online or through your bank be sure to make your payment 3 day before the due date.
There are various reasons why your bill amount can be different:
Yes, we will notify our customers of any changes as soon as they are confirmed. It will take a few months for these adjustments to take place. We appreciate your patience in this process.
Yes, nothing will be changed for the next couple of months. We will inform customers, if and when, payment procedures change.
For now, all billing and disconnect dates will remain the same. We will contact you if and when these changes are made.
Please continue to pay your bill as usual – both Logic and Logic have payment offices at Governor’s Square and Logic has a payment office at their main building of Eastern Avenue.
Monday – Friday from 9:00am-6:00pm
Monday – Friday from 9:00am to 6:00pm
Saturdays from 9:00am to 1:00pm
Monday – Friday 9:00am -6:00pm
You can pay your bill at any of our payment locations. Cash payments will be charged a nominal cash handling fee.
Simply sign up for ebilling and receive notification of your bill by email each month. You will be asked to click in a link to get on our customer site, which will display your bill as well as other account information.
Yes, but there is a $2.00 per month charge for physical bills mailed to customers, commencing July 1st, 2011. You may sign up for free electronic bill by clicking here.
Here are other types of fees that can appear on Logic bills: