Logic

Media Centre

Press Releases

31st January 2013 - Press Release "Logic Press Release 31st Jan 2013" [pdf]

8th January 2013 - Press Release "Logic IPTV Press Release" [pdf]

27 June 2012 - Press Release "Logic IPTV Press Release" [pdf]

14 September 2010 - Press Release "KeyTech Gain 100% Ownership of WestTel" [pdf]

2 April 2012 - Press Release "Logic expands global reach with new London PoP" [pdf]

16 January 2012 - January Newsletter

Article.  Innovating with Fiber Paths. Micro-Trenching - Used in 10 countries including the Cayman Islands

Micro-trenching changes the way fiber optic networks are deployed - reducing costs, maximizing versatility, and minimizing environmental impact while rapidly improving time to market for new services.


Microtrenching technology has been around for several years and has proven its worth for fiber installation. Cutting width is measured in inches rather than feet so asphalt damage is minimal. And the big win? Traffic disruption is a non-issue. It makes use of micro-ducts with narrow, vertical cross-sections and very small diameter fibre cables.

These are important advantages at a time when bandwidth demand increases daily and high speed connectivity is needed everywhere - from data centers to office complexes and from hospitals to homes.

Logic utilizes Teraspan Technology to speed construction of network and minimize traffic interruptions. It provide companies located in George Town with path redundancy. Large companies often require path, carrier and infrastructure redundancy to comply with standards and regulations.

Article.  Why get Dedicated Internet Access?

If the answer to any of the following questions is "YES", you should consider Dedicated Internet Access (DIA).
Does your businesses demand greater bandwidth than Broadband Internet can offer?
Would you like a Service Level Agreement that defines network quality, service quality and customer care expectations?
Does your business need support outside regular business hours?
Would you like Scalable Solutions that can grow with your business?
Do you need to support high bandwidth applications?
Would you like Symmetrical upload and download speeds?
Does your business use VoIP and/or video-conferencing?
DIA is an alternative to traditional broadband service offers customers ease-of-use via fiber optic cable, providing connection speeds up to 1 Gbps. The service provides secure, dedicated fiber access from the customer site to the Logic IP network. The user bandwidth is carried transparently through the Logic network to the Internet

 

Article.  Logic's Micro-Trenching

Licensed Micro-Trenching Technology from Teraspan
- Approved and installed in 10 countries, including the United States and Canada
- Installed in over 200 networks

Micro-Trenching benefits:
- Rapid deployment - over 500 feet of network deployed per day
- Less damage to infrastructure- Cut in road is less than 1" wide and up to 12" deep
- Reduced traffic interruption - Same day road reinstatement
- Labor Efficient - Road is cut, fiber installed and road reinstated with a single crew

Rapid Road Reinstatement
- Opportunity to use EZ Street all-weather reinstatement material
- Allows for immediate opening of roadway after patching

 

16 February 2012 - February Newsletter

Article. What happens when traditional telephony isn't enough?

It wasn’t long ago that analog lines or an E1 connected to a traditional PBX was sufficient to cover a typical company’s communication needs.  In today's global market, traditional technology is no longer enough to manage effective office communications, nor is it the most cost effective option.   In 2006/2007, the deployment of new IP-based communication systems finally overtook the deployment of traditional telephony systems. The implementation of traditional telephony and traditional telephony network architecture are now on the decline.  Although Voice over IP (VoIP) may not be free, it’s much less expensive than using analog phone lines and digital circuits.    

While cellular phones are replacing landlines in many homes across the world, the same cannot be said for businesses. Businesses continue to require traditional fixed phone lines for credibility and practicality. However, even for companies that have staff available around the clock to answer phone calls, a simple landline is rarely adequate. Advances in business telephone systems have converted telephones from a simple communication device into a method for companies to streamline their operations, increasing efficiency, resulting in a smoother work flow and a better customer experience.

Considering the amount of money that companies invest in technology, it makes sense to provide employees with modern telephone systems that facilitate communication.  Employees will benefit from these features, and customers will have a positive business experience. 

In challenging times, technology and costs are topics in every organization. Logic offers SIP Trunking services and VoiceWorks, a hosted PBX solution services that can simplify your communications and improve your bottom line.

 

Article. LNP (Local Number Portability).  How Logic is preparing for it?

Local Number Portability (LNP) has created a lot of interest in Cayman lately. Many consumers and businesses have the same questions: how will it work, and how will it benefit me or my company? 

Simply put, number porting, or LNP is a system that enables end users to keep their telephone numbers when switching from one communications service provider to another.  Currently, switching to a new provider means getting a new telephone number or creating a work-around to have access to the main number. Number portability is changing this, making it easy for consumers to freely select the communications service provider of their choice and retain the same telephone number.   The only restriction is a mobile number cannot be ported to a fixed line, nor can a fixed line number be ported to a mobile number.

Years of effort are behind the LNP project,  and many resources have been utilized, including project management, and consultants with experience implementing LNP in other parts of the world. Cayman is leading on Local Number Portability (LNP), as we will be the first English-speaking country of the region to actually implement LNP. 

Logic has been preparing their systems for LNP since early spring 2011.  Logic is in the final testing stages with other carriers before implementation goes live and are working towards completion by the ICTA LNP live date.  Among the different teams within Logic, the Project Management team has established all the internal processes, the Customer Care team has all related literature and forms for customers, the Engineering team has the switching related Network ready and the Billing team is in final stages for billing transitions.

LNP benefits consumers by allowing them to move their telephone numbers to the carrier of their choice, and in general, by giving customers more flexibility. 

Logic offers a wide of range of cost effective telephony solutions for your home, office or enterprise. Contact us today to find out more. 

 

Article. What is SIP Trunking and  is right for your company? 

What is SIP Trunking, and what can it do for your company’s bottom line?  Large companies are already using SIP to cut telecom costs. With the costs of doing business in Cayman on the rise, small to medium sized business are also looking at SIP as a solution that can bring significant savings as well as streamline communications. 

Session Initiated Protocol (SIP) is a type of VoIP that companies are using to lower telecom costs. SIP trunking is still a relatively new technology, closely related to the modern business phone system,  and it is one that can bring business benefits to many.  SIP is seen as an eventual replacement for E1/T1 services.  It provides a public switched telephone network (PSTN) voice gateway through a data network. The service also forms part of a foundation upon which you can deliver new unified voice and data services to meet changing business needs.

If you are interested in or are actively looking at ways to consolidate and/or simplify your voice infrastructures or you are considering upgrading to Unified Communications (UC) this model is ideal for your business.  SIP trunking is now available in many parts of the world, including the Cayman Islands. As this trend continues across the world, and businesses switch to SIP, the average cost to make a call is dropping. The next time you open up your phone bill, ask yourself if it’s time to consider new technology. 

To ensure a SIP solution works as it should, correct calculations need to be undertaken in terms of the bandwidth that is made available to allow the required number of simultaneous calls to be made or received.  Another vital  part  of the equation is the supply, installation and configuration of the necessary SIP hardware and SIP software may be required.

Corporate SIP Trunking powered by Logic is a flexible, reliable and low cost solution for your Local and International calling needs, providing customers with unlimited concurrent calls based upon bandwidth availability.  Logic customers have discovered that SIP Trunking is the right solution for cost effective communications.  With Logic SIP Trunking, you can simplify your network, enhance your communications, and reduce costs, without additional investments in infrastructure.

 

Article. The big question when your company wants to choose a PBX...

A new and increasingly popular alternative to traditional PBX solution is hosted PBX (Private Branch eXchange). With a hosted PBX solution you don’t have to invest in a physical phone system,  or maintain any PBX equipment at your site. 

A hosted PBX gives you all the features of a robust PBX – voice mail, auto attendant, sophisticated call routing, unified communications (voice mail delivered as e-mail, etc.) without significant capital expenditure.  Hosted PBX is IP (Internet Protocol) service that is hosted by a service provider.  This gives you all of the functionality of a traditional business phone system.  Your virtual phone system is hosted online and maintained by your service provider, which makes system maintenance a non-issue.

Top Reasons for choosing a hosted PBX:

- Lower Start- Up Costs: eliminates most of the capital expenses and reduces operating costs 

- Future- Proof: hassle-free upgrades and access to the latest features 

- Improved Scalability:  deploy only as many handsets as your business needs, exactly when and where you need them

- Reliability –24 x 7 monitoring

- Kind to the Bottom Line, and the planet! Reduce both power and AC consumption  at your business with less on-site equipment 

VoiceWorks from Logic is a high quality, cost effective Business telephone solution, hosted on our market leading Cisco infrastructure.  Whether enabling extension to extension calling on a single site, or across multiple locations in Cayman and overseas, talk to us today.  VoiceWorks offers all of the benefits of a traditional PBX, with more advanced features and greater flexibility.